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Retirement Outcomes Review final Policy Statement – Just Group reaction

  • By Andrew Sullivan
  • News

New FCA measures on investment pathways are a welcome ‘protective blanket’ for consumers but regulation on default guidance will be transformative, says Stephen Lowe, group communications director at Just Group.


He told IFA Magazine:

“The implementation of investment pathways offers another protective blanket for consumers entering drawdown without taking advice, and the FCA’s announcement makes specific provision for those investing predominantly in cash.

“Further measures to improve transparency by giving consumers annual information on the fees they are incurring on their pension savings will also benefit both advised and non-advised consumers, and aim to drive increased shopping around.

“However, these new rules continue to treat the symptoms rather than the cause of the problems many consumers face when accessing their pension savings without advice.

“The final Retirement Outcomes Review found that around 30% of consumers are entering drawdown without seeking advice or guidance and 33% of these non-advised consumers were wholly holding cash putting them at risk of a significantly lower annual income or of running out of money. Improving the take-up of advice or guidance is therefore crucial to improving later life outcomes for many of these consumers.

“The Financial Guidance and Claims Act mandated everyone must receive independent and impartial guidance before accessing their pension savings – unless they opt out. The FCA is now tasked with determining the opt-out process and it must ensure that it is an ‘active’ rather than a ‘passive’ decision.

“While many argue this might cause friction for consumers, this is no bad thing as consumers juggle irreversible and complex decisions with their lifetime savings. Implementing this Act successfully will be the biggest regulatory step since the introduction of pension freedom as it gets right to the heart of the problem and should improve the lives of millions.”

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